Roger Cockram Ceramics
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roger cockram ceramics ltd
chittlehampton pottery and gallery
chittlehampton
north devon
EX37 9PX
united kingdom

tel:
+44 (0)1769 540420
fax:
+44 (0)1769 540420


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copyright © 2006
roger cockram ceramics ltd.
all rights reserved.

About Us
Roger and Ros hope that you you enjoy your purchase, but if you have any comments or suggestionsplease email us using the link on the gallery page. Also they would enjoy meeting you either at the gallery in Chittlehampton or at one of the several shows/exhibitions that they usually attend throughout the UK and mainland Europe.

Our Contact details:

Roger Cockram Ceramics
Chittlehampton Pottery and Gallery
Chittlehampton
Umberleigh] [North Devon
EX37 9PX
United Kingdom

Phone: 01769 540420

Fax: please ring first to arrange faxing

Email: roger@rogercockram-ceramics.co.uk
Email: ros@roscockram-paintings.co.uk

Company Number: 5255376
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Making A Purchase
Making a purchase is really not difficult. Just look through the shop/gallery section and add any items that you wish to buy, or enquire about, into the shopping trolley. When you have finished, click on 'ORDER' at the top of the screen and you will be asked for a few contact details which will be needed to complete the order.

You will then receive a copy of the subtotal - without the carriage charge. After this - and as soon as possible, Roger will contact you either to confirm the carriage charge or else to discuss the commission of a piece which we may or may not have in our showroom - {delivery dates etc}
Most commonly clients prefer to telephone us both to provide credit card details for payment and/or to discuss any variations and other personalising requirements.

Please be assured that there is no binding agreement on an order enquiry until you, the client has been informed of the carriage charge etc and then confirmed the order.

Naturally we accept credit/debit card payment, but no card details are required until final confirmation of the order/commission.
Also, if the work needs to be made, we do not process the payment until the work has been made and is ready for despatch.

Shipping And Handling Due to the 'Individual' nature of the work, a carriage charge will be calculated on an individual basis and is able to be agreed by the client prior to purchase. See 'making a purchase' for more information.
Delivery Schedule As the work may need to be made especially to order - a delivery schedule will need to be agreed at the time of ordering/payment.
Back Orders
Tax Charges Roger Cockram Ceramics Limited is presently not registered for V.A.T.
Credit Card Security Credit/Debit card payments are taken over the telephone. These details are kept securely and destroyed as soon as a transaction is complete.
Guarantee We guarantee your satisfaction. <All of our products come with a 30 day no quibble guarantee.>
Reaching Us If you need to reach us, please email us using the link on the gallery page, alternatively, you can call on 01769 540420 (International +44 01769 540420) or fax us; please ring us to arrange faxing - or write to us at Chittlehampton Pottery and Gallery Chittlehampton North Devon EX37 9PX United KIngdom
Privacy Policy Roger Cockram Ceramics Limited does not disclose any clients' information to third parties at any time - other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm